Mountain Shadows Inn & Suites

Front desk gal was super friendly and even gave us information about local events going on. The breakfast was good, yes they do have a waffle maker! As for the room it was one of their remodeled rooms and was quite clean. The beds were clean. No stinky smells in the beds or anything so that was good. The TV wasn't working but they were aware of it, they are still under renovation. Pool is closed for renovations.

Room was spacious and clean! Breakfast was good! Burritos or waffles and yummy side items. We specifically booked the hotel for the pool/hot tub though and the hot tub wasn’t working every time we went. The pool area could have been more clean.

This was our first stay at a Best Western. We usually choose 4star hotels for our longer destinations, but this was a road trip.. Very satisfied with our quick stay. We didn't need to use the pool or eat breakfast, so the most important things for our stay were clean and fresh feeling room at an affordable price. All the towels, bedsheets, and shower curtain seemed immaculate. I liked that we had assigned parking right in front of our room, especially since the parking lot was packed at the late hour we arrived. I also appreciate the front desk staff, Michael and Crystal. They were friendly and efficient which is a win for Best Westerns first impressions. Thank you

The breakfast is highest level with eggs, sausages, tator tots, waffles, juices, etc. The pool was closed for maintenance which was fine with us. The TV didn’t have signal but front desk came right away & fixed it. Room was super clean & comfortable. Totally recommend this place.

This is a great place to stay! The staff is extremely friendly, the rooms were clean, the location is perfect, the pool & hot tub are awesome. The breakfast is fresh and kept stocked. Cookies baked each night at the front desk along with fresh coffee. I just can't think of anything bad to say about it. We were here for 4 nights & did not have a single problem! We will definitely be back.

My husband and I stayed here for right at a week. It was our first trip to Colorado and this proved to be one of the more economical choices for our stay. The hotel appears to be a bit older and is currently under renovation but don't let that dissuade you from staying here! Our room was comfortable, clean, and had every amenity we needed for our stay. The mattress, while nothing fancy, was comfortable and the bedding was great and surprisingly warm! I didn't know that there was a crew working on the hotel until our 3rd night there. In fact, I would have thought we had the hotel to ourselves for how quiet it was during our entire stay - even though I ran across other guests every day! As far as the renovations, I was shocked - I've been at many a hotel before undergoing work and it was always a noisy hassle. I met one of the gentlemen working on the place, Tim, and he was just absolute a sweetheart and gave some wonderful insight on some local restaurants. One morning, I saw him and his crew working on stuff and was amazed - my husband and I never once were interrupted by the sound of them! The pool/hot tub area was just wonderful! There were plenty of towels, it was well maintained, and offered additional access upon request (the hot tub was open from 3 pm -11 pm but you could request to get in there earlier or later). It was very clean and didn't seem to be over-chlorinated. It was very relaxing and absolutely gorgeous with the stone and plants everywhere! The breakfast the hotel provided was most excellent - make your own waffles and burritos! The food was all fresh and warm with a wide variety of sides - yogurt, toast, cereal, fresh fruits, etc. If you chose to eat in the breakfast area, there was a lovely fire place type thing in the wall that was pretty and you could see all the mountains in the area. The hotel manager(?), Mike, was just an absolute delight! Arguably, he was one of the best things about the hotel! He was super accommodating and just a great conversationalist; we ran across him several times throughout our stay and every time we just had a wonderful conversation. We needed a late checkout and he made that happen with absolutely no stress for us - even though we told him kind of last minute! For longer stays, there is a grocery store and liquor store within walking distance. To get downtown, there are 2 trolley stops within a 2 minute walk - we stayed a whole week without a vehicle and had NO issues getting around! We got in later on a Sunday and there were dinner options within walking distance, so that was nice too! TL;DR: This hotel is an excellent bang for your buck!!! We WILL stay here again when we go back!

Very nice staff, spacious, all the amenities. Decent breakfast, very good coffee(Durango Coffee Company). The room was mostly clean, but, the glue from the laminate flooring is seeping through the seams and holding onto dirt. Your feet got dirty walking through the room. The beds were kinda hard. There was a used bar of soap in the shower and crust under the phone. There was something on the floor between the bed and the wall, looked like a ball of tissue. So, details were missed but overall a good stay.

Note this hotel is now named Baymont owned by Wyndham Hotels. For the the price this place is an excellent value. It has recently gone through some major renovations. The rooms are clean, the staff are very polite and helpful, it's in a convenient location on Noth Main St. for groceries, restaurants, and a trail head right up the street featuring great hikes overlooking town and it's next to the Animas river one block away. They serve a breakfast every morning with scrambled eggs, sausage, and waffles. This is by far the best hotel at this price point in town in my opinion.